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FAQ

How do I place an order?

On our home page you will find a links to our product pages where you can search through the entire selection of California Coast Naturals products, adding them to your cart as you desire. Click on the item you desire and then click on the "add to cart" link to automatically create a shopping cart of your items. Once you have completed your shopping experience, click on the shopping bag located in the top right corner of each page. This is where you can proceed with your checkout and learn about our payment and shipping options.

Payment and Shipping

California Coast Naturals ships all of its package in food-safe shipping boxes after thoughouly ensuring the safety of the product. We utilize basic UPS/Fedex Shipping and can ship to anywhere in the United States (For international orders please call headquarters directly for options). All orders will include basic UPS/Fedex Shipping fees plus a small handling charge which will be presented prior to the order's final submission. For any expedited shipping, there will be addition charges that apply only to the standard expedited shipping costs provided by UPS/Fedex; this information will also be presented prior to the order's final submission, but the request for expedited shipping must be submitted by the customer prior to the purchase.

For more information on UPS Shipping, please visit:

https://www.theupsstore.com/tools/estimate-shipping-cost

For more information on FedEx Shipping, please visit:

http://www.fedex.com/us/2016rates/rate-tools.html

 

Returns & Refunds

Calfornia Coast Naturals is proud to provide our customers with a 100% satisfaction guarantee. If for any reason the product that you have requested is delivered broken, opened, or does not completely meet your expectations, simply give us a call and we will be glad to replace your product or refund your order. The customer is of most importance to us and we will do whatever we can to ensure that you are completely satisfied, for more information please call us directly at 805-685-2076 and we will be glad to assist you in person.

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